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Campfire — Early-user preorder terms

Offer terms dated 15 October 2026

These terms describe the £112.50 early-user preorder. You can save or print this page for your records. The order and customer support are in English.

What you are buying

For £112.50, you receive:

The annual price is £150. The £112.50 first-year preorder saves you £37.50 (25%). This is an introductory price for preorders before commercial launch, not a claim that we have previously sold the service at £150.

The total preorder price is £112.50, including any applicable tax and UK delivery. There are no optional extras in this order. The offer is for UK delivery addresses. International book delivery is not included or offered at checkout.

Your referral reward

After your preorder payment is confirmed, your account provides a personal sharing link and backup referral code. Refer five distinct new customers who pay for a preorder before actual commercial launch. Each purchase must remain paid for 30 days without a cancellation refund or dispute. Qualification may finish after launch; if launch is delayed the purchase deadline moves with it.

You then receive one £37.50 refund to your original payment method. This is a further 25 percentage points off the original £150 price, bringing your first-year cost to £75, or 50% off in total. Annual renewal remains £150 unless cancelled. There is one reward per customer, regardless of further referrals.

Self-referrals and repeat purchases by one customer do not qualify. Credit belongs to the referral attached to the checkout actually paid, using the link or code before payment. We cannot add referrals retrospectively. Your dashboard shows counts and reward status, not your friends’ names or email addresses. We email purchase, referral and reward updates.

Cancellation-refunded or disputed purchases stop counting before reward payout. Once your reward has been paid, ordinary later refunds by referred customers do not claw it back. A referred customer earning their own reward does not cancel their preorder or your referral credit. Suspicious cases are reviewed; unsuccessful reward refunds remain owed and are retried.

The 30-day wait does not limit our full-refund promise. If you request a full refund after receiving the £37.50 reward, we return the remaining £75; total refunds cannot exceed your £112.50 payment. Earning a reward does not cancel your purchase or annual renewal.

When your year starts

Commercial launch is planned for 1 December 2026. This is an estimate. Your 12 months start on the actual commercial launch date, not on the date you pay and not when you start testing the app. We will email you with the launch date and how to access your subscription.

Campfire is still in development. The subscription and complete digital collection described above are the commercial-launch offer; the testing version may not yet include every feature.

If launch is delayed, we will let you know. Your full subscription year still starts at the actual launch, and you can request a full refund. If we cancel the commercial launch, we will refund your preorder in full.

Your printed book

One book is included for your first subscription year. Because it contains that year’s memories, it will be made after your first subscription year is complete, not when you preorder. We will contact you to confirm the content, delivery address, and print and dispatch arrangements. Books are not yet in production; website illustrations do not promise a particular cover or format.

Payment and renewal

You make one £112.50 payment when you preorder, using Stripe’s secure checkout. You can check the order, correct your details or leave checkout before paying. Sign in to your Campfire account before paying. Your purchase belongs to this account, which you can also use in the app. Keep your payment receipt.

After your first full year from commercial launch, your subscription renews automatically at £150 per year unless you cancel. The first £150 renewal is due 12 months after the actual commercial launch date, not 12 months after your preorder payment. For the planned 1 December 2026 launch, the first renewal is 1 December 2027. Further renewals occur annually. A launch delay also moves your first renewal date; it does not shorten your paid year.

By accepting these terms at checkout, you authorise the £112.50 payment now and the subsequent £150 annual renewal payments unless cancelled. Stripe securely stores the payment method needed for those renewals. We will confirm your first renewal date at launch and email you before renewal.

Cancelling renewal

You can stop future renewals at any time before your next renewal date by emailing sam.newman1212@gmail.com from the email used at checkout. We will confirm the cancellation. Cancelling renewal keeps your access for the subscription year you have already paid for and does not remove the printed book included in that year. If you also want a refund, tell us when you get in touch.

Our full-refund promise

If you’re not happy, you can get a full refund — before or after launch.

Email sam.newman1212@gmail.com with the email used at checkout and, if available, your receipt reference. Please do not send card details. We will arrange a refund to the original payment method and stop future renewals. Your bank or payment provider may take time to show the refund after it is issued.

This promise is in addition to your statutory cancellation and consumer rights; it does not replace or limit them. You can use this same email address to cancel your preorder or raise a problem.

Free early testing

TestFlight access is free and independent of any purchase. You can join our TestFlight phase whether or not you preorder, and help shape the product through feedback. Taking part in testing does not start or shorten your paid year.

Who you are buying from

Raistone Ltd, trading as Campfire.

28 Kingswood Rise, Four Marks, GU34 5BD, United Kingdom

Contact and refund requests: sam.newman1212@gmail.com.

Read our privacy policy for information about your data, including payment processing. Return to the offer.